TERMS AND CONDITIONS

Please read these terms and conditions carefully.

By placing an order, you agree to be bound by these Terms and Conditions, which apply to the purchase of goods from Vapemax. You must be at least 18 years old to make a purchase.

APPLICATION

These Terms and Conditions apply to the purchase of goods by you (the Customer). Vapemax is the supplier, with contact details as follows:

INTERPRETATION

  • Consumer: An individual acting for purposes which are wholly or mainly outside their trade, business, craft, or profession.
  • Contract: The legally-binding agreement between you and us for the supply of goods.
  • Delivery Location: The location where the goods are to be supplied, as set out in the order.
  • Goods: The items advertised on the website and supplied to you.
  • Order: Your order for goods submitted through the website.
  • Privacy Policy: The terms outlining how we handle your confidential and personal information.
  • Website: Our site at https://vapemax.co.uk.

GOODS

If you receive incomplete goods, please inform us within 72 hours. The description of the goods is for illustrative purposes only, and there may be slight discrepancies in size and color. You are responsible for ensuring any special requirements are accurate. All goods are subject to availability and may be altered to comply with legal or safety requirements.

PERSONAL INFORMATION

We retain and use your information in accordance with our Privacy Policy. We may contact you via email or other electronic methods and by pre-paid post.

BASIS OF SALE

The website description of goods does not constitute an offer to sell. Orders can be rejected, and you must check your order for accuracy. A contract is formed when you receive an order confirmation email from us. Variations to the contract must be agreed in writing. If you are not purchasing as a consumer, please inform us for a different contract.

PRICE AND PAYMENT

The price of goods and any additional charges are as listed on the website at the time of the order, including VAT. Payment must be made via credit or debit card at the time of ordering.

DELIVERY

If delivery fails, please wait 14 days before we resend the parcel. Delivery will be made within 30 days of the contract unless otherwise agreed. You may cancel the contract if delivery is delayed beyond a reasonable period. We generally do not deliver outside the UK, but if we do, you are responsible for import duties. Delivery may be in installments, and you will be responsible for any additional costs if you fail to take delivery.

RISK AND TITLE

Risk of damage or loss passes to you upon delivery. Ownership of goods transfers only when full payment is received.

WITHDRAWAL, RETURNS, AND CANCELLATION

You can cancel your order within 14 days without giving a reason. The cancellation period is 14 days from receiving the last of the goods. You must inform us of your cancellation by a clear statement and return the goods at your expense. We will reimburse you, including delivery costs, within 14 days after receiving the returned goods or evidence of return. Any loss in value due to unnecessary handling will be deducted.

CONFORMITY AND GUARANTEE

Goods must be of satisfactory quality and fit for purpose. Any manufacturer’s guarantee provided will be in addition to your legal rights.

SUCCESSORS AND SUB-CONTRACTORS

The contract can be transferred, and subcontractors may be used, but the supplier remains liable for obligations.

CIRCUMSTANCES BEYOND CONTROL

Neither party is liable for failures due to circumstances beyond their control, provided they notify the other party.

PRIVACY

We comply with Data Protection Laws and GDPR. For privacy concerns, contact us at Info@vapemax.co.uk.

EXCLUDING LIABILITY

We are not liable for loss not reasonably foreseeable or loss to a business unless it is a consumer purchase.

GOVERNING LAW, JURISDICTION, AND COMPLAINTS

The contract is governed by the law of England and Wales. Disputes can be submitted to the courts of England and Wales, or the relevant courts in Scotland or Northern Ireland. We aim to resolve complaints within 5 days. New items will not be dispatched until faulty or incorrect goods are returned.

ATTRIBUTION

These terms and conditions were created with guidance from Rocket Lawyer (https://www.rocketlawyer.co.uk).

Model Cancellation Form

I/We[] hereby give notice that I/We[] cancel my/our[] contract of sale of the following goods[] [for the supply of the following service[], ordered on []/received on [*]______________________(date received).

Name of consumer(s):

Address of consumer(s):