Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://vapemax.co.uk (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
  • Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Information We Collect from Other Sources

For restricted products or services, we may collect information from One Account Mobile Limited (1account) and third-party providers of identity data to 1account. This is to verify that you meet the minimum age and identity verification requirements according to UK legislation. We will record your successful verification to simplify future transactions. You can review 1account’s privacy practices at 1account.net.

Who We Share Your Information With

For restricted products or services, we may share your information with 1account and third-party providers for identity verification. 1account may retain data for future verifications, and all data processed is subject to security measures. You can find more about how 1account manages your data at 1account.net.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain details including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this as “Order Information”.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Fulfill orders (processing payment, arranging shipping, providing invoices and confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising about our products or services based on your preferences

We use Device Information to help us screen for potential risk and fraud (e.g., IP address) and to improve and optimize the Site (e.g., generating analytics about customer interactions, assessing marketing effectiveness).

Sharing Your Personal Information

We share your Personal Information with third parties to assist us in using it as described above. For example:

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications. For more on targeted advertising, visit the Network Advertising Initiative’s page at NAI. You can opt out via:

Do Not Track

We do not alter our data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us.

Please note, we process information to fulfill contracts or pursue legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless you request deletion.

Changes

We may update this policy to reflect changes in our practices or for legal reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at:

Privacy Policy Note: We do not store credit card details nor do we share customer details with any third parties.